Tuesday, December 31, 2013

Cancelled Flight!!!!


We were on our way to the SIN city!!!! Finally, after months of planning, begging my multiple bosses for leave, working crazy hours to reschedule work....we were finally off to the US of A for a 25 day holiday:-) starting with Las Vegas!

Having only ever seen Vegas in movies, my husband and I were really excited to be landing in Vegas. Hubby dear cannot sleep in the flight, hence was dreading the 32 hour long journey to Vegas (As we were planning a long trip, cost was consideration in choosing the flight and not the time). We had two connections, one at Frankfurt and another at Washington. I happily popped a anti-nausea pill and went off to sleep as soon as I sat in the flight and woke up only when we landed at Frankfurt.We searched for our connecting flight on the display board but could not find it.....inquired with few security guard about the terminal which generally flies flights to US and headed for the same, only to reach there and find out that our flight has been CANCELLED!!

Never having faced this problem before, we did not know what to do or how to proceed and were worried about our connecting flight in Washington. After much difficulty and running around, we were directed to a single counter of the airline in another terminal, a counter which was not manned! It was 9 am in the morning in Frankfurt, the airline had a cancelled flight and they did not think it important to man the counter till 9 am.

Till then, I used to be under an impression that only a privileged few can fly, specially international, hence they would be treated with care and as royalty....boy was I in for a rude shock!. I met people in line who were stuck at the airport for as long as three days! This was either because their connecting flights were cancelled or because they had missed their connecting flights. As they were economy class passengers, the only thing they got was food passes from the airline and no accommodation....they did not have a German Visa, hence they could not go out. I thought things like this happen only in movies.

Finally royalty arrived and to our ire, took almost an hour to settle. He then asks all the US nationals to come forward and takes them away somewhere....all the rest were made to wait for another half an hour before he granted us audience....only to tell us that he does not know what will happen to us and that we need to wait.

I had had enough.....I had paid a bomb for my tickets, had worked endlessly over last few months to take this month off and was not going to let this guy ruin my trip....I along with some other customers refused to budge from the counter till he gave us a solution.....

After many arguments and fights, we were asked to go back to the terminal which flies US flights. I was so scared that we were going to miss our connection in Washington and not go to Vegas...what if we get stuck for days too:-(

But finally, at the terminal they gave us another flight in the next two hours, which would help us take our connection!

Those were some scary few hours.....an experience.

No comments:

Post a Comment